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Frequently Asked Questions
Q1: What grade of stainless steel is used for the CC320 model?
A: We primarily use high-quality 304 or 316 stainless steel, depending on the specific environment and requirements, ensuring excellent corrosion resistance.
Q2: Can the handrail accessories be customized in size?
A: Yes, we provide full customization services. We can adjust dimensions and specifications to meet your project's unique architectural requirements.
Q3: Is the product suitable for outdoor coastal environments?
A: Absolutely. Our stainless steel components are designed for both indoor and outdoor use. For coastal areas, we recommend our mirror-polished 316 stainless steel for maximum durability.
Q4: How do you ensure the quality of the raw materials?
A: We utilize advanced testing equipment, including Germany Spectrometers for chemical composition analysis and Salt Spray testing to verify corrosion resistance.
Q5: What certifications does your manufacturing facility hold?
A: Our production processes are fully compliant with ISO 9001:2015 for quality management, ISO 14001 for environmental management, and OHSAS 18001 for health and safety.
Q6: What is the typical lead time for an order?
A: While lead times vary by order size, our monthly production capacity of 20 million pieces and ERP-managed systems ensure efficient turnaround and timely delivery updates.