Q1. Can I have a sample order for mirror accessories?A: Sure, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the typical lead time?A: It takes 7-10 days for samples. Full order production typically takes 40-50 days, depending on the order quantity.
Q3. Do you have any MOQ limits?A: Usually, the MOQ for hardware accessories is 200-300pcs. 1pc for sample checking is available.
Q4. Is it possible to print my logo on the product?A: Yes. Please inform us formally before production and confirm the design based on our sample first.
Q5. Do you offer a guarantee for your products?A: Yes, we offer a 2-year warranty on our products.
Q6. How do you handle faulty products?A: Our products are produced under a strict quality control system with a defective rate of less than 0.2%. For any confirmed quality issues, we provide free replacements or partial refunds.
Batul Hardware
