Frequently Asked Questions
Q: What is the Minimum Order Quantity (MOQ)?
A: Our standard MOQ is 100 pcs per color. However, small sample orders are acceptable for initial testing.
Q: Can we print our own logo on the products?
A: Yes, we provide logo printing services. You only need to provide us with your logo design files.
Q: Do you offer customization for OEM or ODM orders?
A: Yes, we fully support both OEM and ODM customization to meet your specific project requirements.
Q: How can I obtain a sample?
A: We provide samples. For standard items, samples are often free of charge while the customer covers the freight cost.
Q: What is the typical lead time for production?
A: It depends on the order volume. Standard stock items take 7-10 days, while custom or bulk orders generally take 25-45 days.
Q: What transportation options are available?
A: We offer comprehensive shipping solutions via sea, air, and express services based on your destination and order urgency.