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Frequently Asked Questions
Q: Do you provide samples and are they free?
A: Yes, we provide samples free of charge. You only need to cover the express delivery costs.
Q: How long does it take to receive a sample?
A: Normally, samples are prepared and sent within 7 working days.
Q: What is the standard delivery time for orders?
A: Usually it takes 20-25 working days, depending on the order quantity. We also maintain stock for certain standard items.
Q: Can I trust the quality for our first collaboration?
A: Absolutely. We can provide samples for quality inspection, and we welcome interviews or inspections to verify our manufacturing standards.
Q: Can you offer a lower unit price?
A: Our prices are competitive, but if you are looking to establish a long-term and stable cooperation, we are open to discussing discounted unit prices based on volume.
Q: Do you offer after-sales service?
A: Yes, we provide comprehensive after-sales support for all our products to ensure your complete satisfaction.