Q1: Are you a trading company or manufacturer?
A: We are a professional manufacturer specializing in furniture fittings.
Q2: How long is your delivery time?
A: Generally speaking, we finish the molds within 30 to 45 days and deliver bulk production within 25 to 35 days.
Q3: Do you provide samples? Is it free or extra?
A: Yes, we could offer samples. Costs depend on sample details such as quantity and specifications.
Q4: Do you inspect the goods during production?
A: Yes, our inspectors test each process according to order standards. All results are filed digitally and mechanical properties are documented on paper.
Q5: What is your after-sale service?
A: We produce strictly according to your request. If there is a quality problem, please provide photos or test reports; we will replace defective goods or return funds.
Q6: What is your payment term?
A: Typically, we require 30% advance payment via T/T, with the remaining 70% due before shipment. We also accept PayPal for small orders.
Batul Hardware
