Frequently Asked Questions
What certificate do you have?
We have CE and UL certificates. All our product designs follow international standards, such as EN/CE, UL, and ANSI standards.
Do you accept OEM or ODM?
Yes, we are professional in OEM and ODM, cooperating with famous brands globally.
Do you have a quality system?
Yes, we have. We have established our quality system to strictly control production quality throughout each procedure of mass production.
What's the guarantee of your products?
We provide a 5-year mechanical guarantee for our products.
Could you send me samples before I place an order?
Yes, we can offer 3 pcs free samples for your evaluation. You only need to provide a courier account for freight collect.
Are you a factory or trading company?
We are an SGS audited factory with over 10 years of manufacturing experience in architectural hardware.
Batul Hardware
