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Frequently Asked Questions
Q1. What is the Trade Term?
A1: Ex-work factory; FOB basis.
Q2. How long is our Production leading time?
A2: Within 15-20 days upon receiving deposit in normal season, and 25-30 days during busy periods.
Q3. How do you maintain the quality of the products?
A3: We have a quality inspection workshop and product endurance test workshop. All products undergo inspection before shipment to ensure stability.
Q4. Do you support product customization?
A4: Yes, we support customization for products, logos, and packaging.
Q5. What is the Payment term?
A5: T/T 30% Deposit to start production, with the balance due before shipment when goods are ready.
Q6. What kind of documents will be provided?
A6: B/L, Commercial Invoice, Packing List, and Certificate of Origin are provided for your customs declaration.
Batul Hardware
