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Frequently Asked Questions
Q1: What is the minimum order quantity for the first order?
A1: 1,000 units per size or a total purchase amount reaching USD 10,000 per order for the first purchase.
Q2: How can we ensure the quality before placing an order?
A2: Samples are provided for quality testing to ensure they meet your requirements.
Q3: How can we obtain samples from you?
A3: Samples are available. You can provide a courier account, arrange a pick-up service, or pay the freight via bank transfer.
Q4: What is the standard delivery time for orders?
A4: Generally 30-35 days after receiving the deposit. Special requirements can be discussed.
Q5: What are the payment terms?
A5: T/T, with a 30% deposit and 70% balance required before shipment.
Q6: What happens if quality defects are found after delivery?
A6: Please send photos with detailed descriptions. We will resolve the issue immediately; refunds or exchanges will be arranged once verified.