Q1: What is the minimum order quantity for the first order?
A1: 300 pcs or total amount for your first purchase reaches USD10,000/order.
Q2: How can we get to know the quality before placing an order?
A2: Samples are provided for quality testing to ensure they meet your standards.
Q3: How can we get samples from you?
A3: Samples are available. You can provide your courier account, arrange a pick-up service, or pay the freight via bank transfer.
Q4: How long is the delivery time?
A4: Usually 30-35 days after receiving the deposit. Special requirements can be discussed.
Q5: What are the payment terms?
A5: T/T, 30% deposit and 70% balance before shipment.
Q6: What if quality defects occur after receiving the goods?
A6: Please send photos with detailed descriptions. We will solve it immediately via refund or exchange once verified.
Batul Hardware
