Q1: Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
Q2: Can I customize my logo and packaging?
Yes, we provide custom logo and packaging services. Please reach out to our team to discuss your specific design requirements.
Q3: What is the typical production lead time?
For in-stock items, delivery takes 3-7 days. For custom orders, the regular lead time is 20-45 days, depending on the quantity.
Q4: What payment terms do you accept?
We accept TT, LC, and Trade Assurance payments. If you have other payment needs, please consult with our sales team.
Q5: How long does shipping take?
By Air or Express, it takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port.
Q6: How do you handle product quality issues?
We have a professional after-sales department dedicated to solving 100% of quality-related problems to ensure a safe cooperation experience.
Batul Hardware
