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Frequently Asked Questions
1. Can I request a free sample of the friction stay?
Yes, we provide free samples and catalogs upon request; however, the delivery fee is not included.
2. How is the product quality guaranteed?
Quality is ensured through an experienced engineering team and strict control protocols. We promise replacement or return of funds for quality-related issues.
3. What is your manufacturing production capacity?
We have an annual output value of 1.5 billion, with a monthly average production exceeding 100 million yuan.
4. What determines the price of sealing rubber components?
Beyond gum content, the key factors for pricing are a proper formula and stable product performance.
5. What materials are used for the friction hinges?
Our standard friction stays, like the PHXZ18B model, are manufactured using high-quality Stainless Steel 304 for maximum durability.
6. Are customized specifications available for large orders?
Yes, we provide professional design solutions and customized accessories tailored to specific window and door system requirements.